By telephone
To reserve or cancel a trip, or to confirm a scheduled paratransit trip, please contact the STL’s Reservations Centre:
450-973-3111
Hours:
Online
Soon, you’ll have access to the brand new STL Passenger Zone, which will replace our automated reservation system. You’ll be able to use this online tool to:
For information about our paratransit service and the registration process, you can call us or use our online request form by selecting Obtain information, then Admission to paratransit service or Paratransit service, depending on what you are looking for.
As a client of the STL, you have the right to be heard and to receive service that meets established quality standards. If you have a comment, suggestion or complaint regarding our service, please don’t hesitate to call us and share it with us.
The STL is committed to providing high-quality paratransit service. To this end, we developed a Quality Commitment based on:
All drivers and Customer Service employees are required to honour these commitments every day.
If you believe that a member of our team failed to live up to one of our commitments, we encourage you to make a comment, suggestion or complaint.
Here are some valid requests to activate departure and arrival location suggestions and get your itinirary. | |
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Address | 900 St-Martin Blvd 900 st-martin 3225 A440 3225 a440 |
Intersection | Industriel bldv and Michelin st industriel and michelin industriel/michelin |
Location | Centre Laval centre lav |
Metro | Métro Cartier métro car |
Station | Gare Centrale gare |
Stop number | 52587 |
Postal Code | H7S 1Y9 h7s1y9 |