Fares and OPUS card

Anyone using paratransit services must have a valid transit pass or fare for their travel zones. 

In accordance with current regulations, you must pay your fare each time you board. Otherwise, your trips will be billed. 

If you fail to pay your fare, you may be subject to a fine, as outlined in the regulation governing the possession and use of transit fares.

You must have the exact fare. Drivers do not give change. 

Payment by credit or debit card is accepted on all paratransit vehicles serving STL customers. Eligible customers may pay their fare using Visa, Mastercard or Interac debit. 

Please note that paying per trip with cash, credit or debit is more cost‑effective than using a paper ticket.  

IMPORTANT: If contactless payment does not work, you must be able to insert your card into the payment terminal and enter your PIN to complete the transaction and pay your fare. 

These tickets are valid only on the paratransit network. 

They are available at metropolitan ticket offices and at most sales outlets as single fares at regular or reduced rates (upon presentation of a photo OPUS card).

What do the ticket colours mean? 

The colour on the ticket depends on the zone and fare type (regular or reduced). The colour may vary depending on the type of fare you need. 

• Black: Regular fares valid in Zones A and B 
• Blue: Reduced fares valid in Zones A and B 
• Green: Regular fares valid in Zones B, C and D 
• Red: Reduced fares valid in Zones B, C and D 

Please note that for paratransit service, the OPUS card is accepted only if it holds a monthly pass.

A monthly pass is valid from the first to the last day of the month. 

At sales outlets and via the Chrono app (mobile reload): Available from the 20th of the preceding month until the 15th of the month for which it is valid. 

At metropolitan ticket offices: Available up to three months in advance and until the 15th of the month for which it is valid. 

To ensure your monthly pass is valid, make sure to load it onto your OPUS card at least three days before the start of the month. 

It is important to provide your OPUS card number. You can find it on the back of your card. If your OPUS card number changes, please call us at 450‑688‑6520 to let us know.

If you use paratransit exclusively and travel regularly, a virtual monthly subscription is the best option for you. 

With a virtual subscription, you can travel without ever having to present a fare. Simply pay your monthly subscription by mailing a cheque to the STL. 

Once we have received your cheque, we will notify drivers that your trips have been paid for the entire month. Always carry your eligibility card with you in case identification is required. 

Please mail your cheque early enough to ensure your subscription is activated before the first day of the month. 

You can also mail us a series of cheques to pay for multiple months. In that case, each cheque must be dated the first day of each subscription month. If you later wish to cancel one of the monthly subscriptions, we will return the cheque for that month to you. 

Remember that fares are adjusted on July 1 each year. When writing your cheques, please make sure the amounts reflect the applicable fare for the period. 

To confirm the current fares: 

• Contact our Customer Service at 450‑688‑6520 
• Visit our Fares and pricing section

How to get a virtual monthly subscription 

Prepare a cheque dated the first day of the month for which you wish to subscribe 

Enter the amount for the applicable fare based on your travel needs 

Make the cheque payable to the Société de transport de Laval 

On the front of the cheque, write your name, customer file number, and full address 

Mail your cheque early enough to the following address: 

SOCIÉTÉ DE TRANSPORT DE LAVAL 
Paratransit Service 
2250 Francis‑Hughes Ave. 
Laval, QC  H7S 2C3