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Accessible Transit
At the STL, providing high-quality, universally accessible transit includes:
Accessible routes designed to meet the needs of our customers.
Routes that remain accessible throughout the trip, even in the event of detours or unexpected disruptions.
Accessible stops that allow customers to board and exit buses easily and safely, from start to finish.
Clear information about accessible routes, stops and vehicles.
Municipal infrastructure that supports the deployment of access ramps and allows customers to reach bus stops safely.
A majority of buses equipped with audio and visual stop announcement systems.
Priority seating for people with reduced mobility.
Low-floor buses that can be lowered to make boarding and alighting easier for seniors, people with functional limitations, and parents travelling with strollers.
Learn more about our public transit accessibility development plan.
Accessible Network
The STL’s regular bus network includes several accessible routes. Except in special cases, these routes are served by vehicles equipped with a front access ramp, allowing passengers—particularly those using wheelchairs—to board the bus.
These routes may also be suitable for other passengers with functional limitations or those using mobility aids.
To use the regular network, customers must be able to board and exit the bus independently, with or without the assistance of an attendant.
Learn more
Take advantage of the measures in place to improve accessibility and make your trips easier.
Did you know that you can request to get off between stops after 8 p.m.?
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Getting off between stops after 8 p.m.
End of the STL Companion Program
This real-time guidance service, designed to support certain customers on the STL’s regular bus network in Laval, is no longer in effect.
The Inclusive Mobility Program offers an alternative with similar objectives.
Accessibility of points of sale
We have assessed the accessibility of all points of sale located in Laval.
There are three levels of accessibility for people with reduced mobility:
Accessible
Partially accessible (assistance required)
Not accessible
To find a point of sale, visit the ARTM website.
To view the accessibility level of each point of sale in Laval, see the following documents:
Pour connaître le niveau d'accessibilité d'un point de vente à Laval, consultez les documents suivants.
Paratransit service
In addition to our regular bus service, we offer paratransit for Laval residents who are eligible.
If your condition or needs prevent you from using the accessible network, or if you require specialized transportation to get around, this service may be for you.