Paratransit is a public transportation service offered to persons with disabilities who require significant mobility assistance. This page contains complete information on how to register for yourself or a person you care for.
To be eligible for paratransit service, users must meet the criteria set out by the Ministry of Transportation of Quebec in its Paratransit Eligibility Policy.
Applicants for paratransit service must provide the following:
If so, please include a completed functional assessment form with the application.
Once you have all the required documents ready, mail them to:
Société de transport de Laval
Service de transport adapté
2250 av. Francis-Hughes
Laval, QC H7S 2C3
All paratransit applications are reviewed by a committee consisting of 3 members:
If your application is deemed complete by the delegated representative, you will receive a response within 45 days. All committee decisions are unanimous.
If you do not agree with a decision made by the committee, it may be possible for you to appeal to the review board. As set out in the Eligibility Policy, you may then notify the eligibility committee, which can update your eligibility status or the level of assistance to which you are entitled.
For more information about eligibility and registration, please contact our customer service team:
Monday to Friday, 8 a.m. to 5 p.m.
|Here are some valid requests to activate departure and arrival location suggestions and get your itinirary.|
|Address||900 St-Martin Blvd
|Intersection||Industriel bldv and Michelin st
industriel and michelin
|Postal Code||H7S 1Y9