At the STL, we have one simple goal: to offer you the best possible transportation experience. That’s why we provide professional, courteous and attentive service to help you get around Laval and the surrounding areas. This site explains how our paratransit service works. If you can’t find the information you need or have feedback for us, contact our customer service team.
The STL provides paratransit service within the City of Laval.
However, our integrated paratransit service allows you to travel through the greater metropolitan area served by the Autorité régionale de transport métropolitain (ARTM).
Please note that requests for transportation across the Greater Metropolitan Area may be declined in the event of a staff or vehicle shortage.
Montreal Centre (delimited by Pie-IX to the east, Décarie to the west, Marcel-Laurin to the north and the Saint Lawrence River to the south)
Other areas of Montreal
Other areas served by the ARTM
Check the eligibility criteria for STL’s paratransit service in Laval and register yourself or a person you assist for the service.
The Paratransit Service User Guide (2014)* contains useful information on how to use our paratransit service and plan your trips.
Download the User Guide
DAISY format (.smil) (in French only)
Select a section from the table to download the file:
* Updates to this information will appear on the STL website. In the event of a discrepancy between the User Guide and the STL website, the website version takes precedence.
Learn about the different paratransit services available in Laval.
Check the service hours and reserve your trip online or with help from our Reservations Centre staff. This section also contains an overview of reservation and cancellation rules.
Paratransit service may be temporarily suspended to ensure user safety if weather or road conditions are dangerous.
The STL will inform the public of service disruptions via:
Due to the large volume of calls received during service disruptions, the Reservations Centre may be unable to respond personally to all client calls. If a disruption occurs while you are out, we will do our best to ensure your return within a reasonable timeframe.
For more information on how to register and use paratransit service in Laval, contact our customer service team.
|Here are some valid requests to activate departure and arrival location suggestions and get your itinirary.|
|Address||900 St-Martin Blvd
|Intersection||Industriel bldv and Michelin st
industriel and michelin
|Postal Code||H7S 1Y9