It is a real-time guidance service that makes taking the bus easier for customers with special needs in Laval on the STL’s regular bus network.
Discover the story of Sophie
Client: Société de transport de Laval (Julie Tremblay, Estelle Lacroix)
Agency: Forsman & Bodenfors @forsmanbodenforsmtl
Executive creative director: Eva Van den Bulcke
Art director: Ambre Chekly
Copywriting: Audrey Beliard, Jan Sajkowski
Strategy: Fabien Loszach
Account executive: Jenny Privé
Print production: Stéphane Crépeau
Production house: Romeo & Fils
Director: Caraz @caraz.director
Director of photography: Antoine Ryan @antoineryandp
Producer: Élise Lardinois
STL Compagnon is for individuals aged 12 and older living with one or more of the following conditions:
This service provides customized bus routes on an app installed on the smart phone of individuals requiring support and meeting certain criteria. The app is meant to:
When the app is activated, our Customer Contact Centre is notified and starts monitoring the trip:
The STL Compagnon app is only available on Android devices. The STL offers users two options:
Upon registration only. Limited places. The first month of bus rides is free on the STL network for anyone registered in the program.
To get access to the STL Compagnon guidance service, you need to meet all the eligibility criteria below.
1. Aged 12 or older
2. Have any of the following conditions:
3. Have a relationship with any of the following organizations:
4. Capable of all of the following:
Want to sign up for the STL Compagnon Program or sign someone else up?
Take the bus alone with full support from STL Compagnon:
STL Compagnon mobile app icon installed on a smart phone:
Overview of information on app interface:
Do you have any questions about the STL Compagnon Program and service? Write to us! From our online request form, select Obtain information option, then select STL Compagnon (guidance service) from the dropdown menu.
Kindly complete the contact form
Our Customer Contact Centre can also help you. You can call them at 450-688-6520.
|Here are some valid requests to activate departure and arrival location suggestions and get your itinirary.|
|Address||900 St-Martin Blvd
|Intersection||Industriel bldv and Michelin st
industriel and michelin
|Postal Code||H7S 1Y9