The STL Compagnon program is a real-time guidance service that makes it easier for certain customers to get around Laval using the STL’s regular bus service.
Individuals who require support and meet certain criteria can sign up for the program to access customized bus routes via an app installed on their smart phones. The app is meant to:
• Reduce anxiety associated with taking public transit
• Increase the independence of target group individuals
Please note that the STL Compagnon app is only available in French. Registration required. Spots are limited.
Discover the story of Sophie
Client: Société de transport de Laval (Julie Tremblay, Estelle Lacroix)
Agency: Forsman & Bodenfors @forsmanbodenforsmtl
Executive creative director: Eva Van den Bulcke
Art director: Ambre Chekly
Copywriting: Audrey Beliard, Jan Sajkowski
Strategy: Fabien Loszach
Account executive: Jenny Privé
Print production: Stéphane Crépeau
Production house: Romeo & Fils
Director: Caraz @caraz.director
Director of photography: Antoine Ryan @antoineryandp
Producer: Élise Lardinois
STL Compagnon is intended for two types of customers:
The STL Compagnon app is available on Android devices only. Users can choose one of two options:
When the app is activated, our Customer Contact Centre is notified and starts monitoring the trip. Our agents:
Here’s what the app’s navigation screens look like:
To access the STL Compagnon program, applicants must meet the eligibility criteria and complete the application form.
Individuals who want to use the STL Compagnon app must be able to do all of the following:
In addition to being able to do the above, applicants must meet the following criteria:
Have one of the three conditions below:
Be served by one of the following organizations:
If you meet all the eligibility criteria, you can complete the appropriate form to apply for the program.
If you have any questions about the STL Compagnon program and service, please get in touch using our online request form. Click the Obtain information option button, then select STL Compagnon (guidance service) from the drop-down list.
You can also call our Customer Contact Centre at 450-688-6520. Our agents are there to help.
|Here are some valid requests to activate departure and arrival location suggestions and get your itinirary.|
|Address||900 St-Martin Blvd
|Intersection||Industriel bldv and Michelin st
industriel and michelin
|Postal Code||H7S 1Y9