The companion card is reserved for people with intellectual, cognitive or visual disabilities whose functional limitations justify the need for support when using the regular public transport network due to a problem of:

• personal safety
• orientation in time
• orientation in space

The attendant card is issued free of charge to all paratransit users who can travel on the regular bus network with the help of an attendant.

You can print the request form for a companion card (PDF in French only) or obtain it from the following locations:

• Intellectual disability: your CLSC and the Centre de réadaptation en déficience intellectuelle – CRDI Normand-Laramée

• Cognitive disability: Jewish Rehabilitation Hospital and Cité-de-la-Santé Hospital (Outpatient psychogeriatric services and geriatric outpatient clinic)

• Visual disability: Nazareth and Louis-Braille Institute (INLB) and Montreal Association for the Blind

To obtain your STL attendant card:

1. Fill out sections 1 and 2 of the companion card request form.
2. Contact one of the centers identified in the "For more information" section of the form to receive the required professional certificate.
3. Attach 2 photos of approximately 3 cm x 3.5 cm of the paratransit user.
4. Send the duly completed form and the 2 photos requested to the STL:
   
   SOCIÉTÉ DE TRANSPORT DE LAVAL
   Service de transport adapté
   2250, avenue Francis-Hughes
   Laval (Québec) H7S 2C3

If all the eligibility criteria are met, the attendant card will automatically be sent to the paratransit user, who can start using it without delay.

The attendant card must be presented to the bus driver when boarding. It allows your companion to benefit from free transportation on the regular bus network

Without the attendant card, the attendant will have to pay for their boarding just like regular users of Laval's public transit, even if it's just forgotten.

The use of the attendant card is strictly reserved for its holder and may not, under any circumstances, be transferred to another person.

Please promptly inform the STL at 450 662-8356 for any problem concerning the attendant card.

If the attendant card is not used or no longer needed, it is your responsibility to return it to the STL as soon as possible:

SOCIÉTÉ DE TRANSPORT DE LAVAL
Service de transport adapté
2250, avenue Francis-Hughes
Laval (Québec) H7S 2C3

Inform us in advance of your new address and its effective date by calling 450 662-8356.