When they are able to get on board without assistance or if they are accompanied, paratransit users are able to use the regular network. The person accompanying you can benefit from the attendant card that gives them free access.
This card is issued under certain conditions to people who does not qualify for the paratransit service, but who still need help to use the accessible network or the complete regular network in Laval.
The presence of a guide dog or a service dog to help a disabled person is permitted at all times on the regular STL bus network.
Do you have a question about the attendant card?
Contact our customer service center for more information on paratransit services in Laval.
This card must be issued by the STL or an organization recognized by it. Find out how to get a companion card to facilitate your travel on the regular bus network in Laval.
The companion card is reserved for people with intellectual, cognitive or visual disabilities whose functional limitations justify the need for support when using the regular public transport network due to a problem of:
The attendant card is issued free of charge to all paratransit users who can travel on the regular bus network with the help of an attendant.
You can print the request form for a companion card (PDF in French only) or obtain it from the following locations:
Intellectual disability: your CLSC and the Centre de réadaptation en déficience intellectuelle – CRDI Normand-Laramée
To obtain your STL attendant card:
If all the eligibility criteria are met, the attendant card will automatically be sent to the paratransit user, who can start using it without delay.
The attendant card must be presented to the bus driver when boarding. It allows your companion to benefit from free transportation on the regular bus network
Without the attendant card, the attendant will have to pay for their boarding just like regular users of Laval's public transit, even if it's just forgotten.
The use of the attendant card is strictly reserved for its holder and may not, under any circumstances, be transferred to another person.
Please promptly inform the STL at 450 662-8356 for any problem concerning the attendant card.
If the attendant card is not used or no longer needed, it is your responsibility to return it to the STL as soon as possible:
SOCIÉTÉ DE TRANSPORT DE LAVAL
Service de transport adapté
2250, avenue Francis-Hughes
Laval (Québec) H7S 2C3
You are moving?
Inform us in advance of your new address and its effective date by calling 450 662-8356.
|Here are some valid requests to activate departure and arrival location suggestions and get your itinirary.|
|Address||900 St-Martin Blvd
|Intersection||Industriel bldv and Michelin st
industriel and michelin
|Postal Code||H7S 1Y9