Say goodbye to waiting in line at the Montmorency terminal ticket office! Book an appointment online now to obtain or renew your OPUS card with photo ID, quickly and hassle-free.

Book an appointment online Select the type of OPUS card you want: "Students" or "65 years and over" then select a date and time for your appointment. Fill in your contact information and click "Confirm". You will have the option to add this appointment to your calendar so you don't forget. You will receive a confirmation by text message, including a link to the documents you need to present at your appointment. You will receive a text message 15 minutes before your appointment. When you arrive at the ticket office, reply with the number "2" to indicate your presence. At the time of your appointment, you will receive a text message telling you which ticket office to go to for service.

Make an appointment at the Montmorency ticket office

 

 

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Frequently asked questions

When should I make my appointment?

• If you are a student: You must obtain or renew your OPUS card with photo ID between August 1 and October 31. Due to high demand, we recommend booking your appointment as soon as possible.

Did you know?

If your current card contains valid fares (for example, a monthly pass), these fares will be transferred to your new OPUS card, and you can continue to use them.

Your new card will be valid until October 31 of the following year, regardless of the date you purchase or renew it. So there's no need to wait!

• If you are 65 years or older: You can book an appointment at any time. If renewing your card, it is recommended to book before your card expires.

 

What should I bring to my appointment?

Make sure you have all the required documents for your situation.

• Students: Follow the instructions on our information page about the OPUS car for students
• Seniors (65 years and over) : Follow the instructions on our information page about the OPUS card for seniors and the Horizon 65 card.

 

Can I book appointments for multiple people at once?

No. An appointment is valid for one person only. Once you've booked an appointment for one person, you can repeat the process to book another appointment.

 

I deleted the confirmation text message I received. What should I do?

A confirmation message will be sent to you immediately after booking your appointment, along with a reminder before the scheduled time.

If necessary, you can use the search function on the booking platform to find your appointment. You can also add it to your calendar.

 

How do I cancel or change my appointment?

There are two ways to can cancel your appointment:

• By replying "9" to the confirmation text message received.
• By using the search function on the appointment booking platform to find your appointment and cancel it.

Can I make an appointment if my OPUS card has expired?

Yes. You can make an appointment to get a new one even if your card has expired.

What should I do if I encounter a technical problem while booking?

If you encounter a problem, close your browser and try the booking again. If the problem persists, contact our Customer Contact Center at 450-688-6520.